PLEASE NOTE THAT ONCE WE HAND OFF YOUR PACKAGE TO YOUR SELECTED SHIPPING CARRIER (FEDEX, USPS, ETC.), THE PACKAGE IS OUT OF OUR HANDS. BECAUSE OF THIS, WE ARE NOT RESPONSIBLE FOR PACKAGES LOST IN TRANSIT. WE DO HAVE ROUTE PACKAGE PROTECTION AVAILABLE

<p>PLEASE NOTE THAT ONCE WE HAND OFF YOUR PACKAGE TO YOUR SELECTED SHIPPING CARRIER (FEDEX, USPS, ETC.), THE PACKAGE IS OUT OF OUR HANDS. BECAUSE OF THIS, WE ARE NOT RESPONSIBLE FOR PACKAGES LOST IN TRANSIT. WE DO HAVE ROUTE PACKAGE PROTECTION AVAILABLE FOR PURCHASE ON EVERY ORDER DURING CHECKOUT. IF YOU DO NOT PURCHASE ROUTE PACKAGE PROTECTION, WE ARE NOT RESPONSIBLE FOR YOUR LOST PACKAGE AND ARE UNABLE TO SEND YOU A REPLACEMENT PACKAGE.</p>

LOST PACKAGES

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Degs & Sal

Lost Packages

Shipping Information

Do you offer international shipping?

Where is my order confirmation?

Shipping & Delivery

REFUND FOR STORE CREDIT

RETURN POLICY

EXCHANGES

ORDER CANCELLATION POLICY

Returns, Refunds & Cancelations Policy

What payment methods do you accept?

Payment Methods

What is Route and Green Package Protection?

How Does Route Process Refunds or Reorders?

What if My Order Never Arrives or is Stolen?

How Do I File a Claim for my Lost, Damaged, or Stolen Order?

Is Route a Licensed Insurance Company?

How Does Route Work?

When Should I File a Claim?

What if My Order Arrives Damaged?

What are Route’s Terms and Conditions?

Route Shipping Insurance

SIZING

Sizing

What materials do you use to make your jewelry?

How do I find my ring size?

Can it be worn in the shower, salt water, or swimming pool?

What is the material of the gold jewelry?

Product Questions

How can I track my order?

What is my order number?

What if the item I ordered arrived damaged?

Orders